How to Respond to Smishing

Smishing is a type of phishing attack that uses fake text messages to trick you into revealing sensitive information. Here’s how to respond to a suspected smishing attempt:

1. Don’t Respond:

• Never reply to the message: Even if it instructs you to reply “STOP” to unsubscribe. This confirms your number is active to scammers.
• Do not engage in conversation: Avoid any interaction, as scammers may try to manipulate you further.

2. Don’t Click Links:

• Avoid clicking on any links within the message: These phishing links can download malware to your phone or redirect you to phishing websites designed to steal your information.

3. Verify the Sender:

• Check the sender’s phone number or name: Is it unfamiliar, misspelled, or from an unexpected source?
• Be wary of unexpected messages: If you receive a suspicious message from an unexpected sender, especially if it requests personal information, be highly suspicious.

4. Report the Smishing Attempt:

• Mark the message as spam within your messaging app.
• Report the number to your mobile carrier.
• Report the message to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov

5. Block the Sender:

• Block the sender’s phone number in your phone’s settings to prevent future messages.

6. Monitor Your Accounts:

• Regularly review your bank and credit card statements for any unauthorized transactions.
• Monitor your online accounts for any suspicious activity.

7. Use Security Tools:

• Enable two-factor authentication (2FA) on all your online accounts for added security.
• Keep your phone’s operating system and apps updated: Updates often include security patches that can help protect against smishing attacks.

Remember: If you suspect you’ve fallen victim to a smishing scam, contact your bank or relevant authorities immediately.

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