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Ticketmaster Data Breach Class Action Lawsuit: A Quick Recap

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Ticketmaster Data Breach Class Action Lawsuit

Introduction

In April 2024, Ticketmaster, the world’s largest event ticketing industry, faced a massive data breach when hackers from the group ShinyHunters accessed its database hosted by Snowflake. This breach compromised the personally identifiable information (PII) of approximately 560 million customers worldwide. This compromised data was included:

  • Names
  • Addresses 
  • Email addresses
  • Phone numbers
  • Credit card details
  • Login credentials

The breached data puts affected individuals at a high risk of identity theft, phishing attacks, and financial fraud. However, a Ticketmaster data breach class action lawsuit was filed to hold the company accountable and seek compensation for affected individuals.

Timeline of Data breach

  • The occurrence of the data breach was reported around April 2nd, 2024.
  • The data breach remained undetectable until May 23rd, 2024.
  • The details of the data breach were released to the public in July of 2024.

Ticketmaster Data Breach Class Action Lawsuit

On October 11, 2024, a class action lawsuit was filed against Ticketmaster and its parent company, Live Nation Entertainment, in the Central District Court of California. The class action lawsuit alleges that Ticketmaster failed to implement adequate cybersecurity measures to protect customer data. Therefore, the data breach class action lawsuit was aimed at holding Ticketmaster and Live Nation Entertainment accountable and seeking compensation for affected people. However, Key claims include:

  • Negligence: The Ticketmaster is blamed for negligence for not preventing unauthorized access to customer’s sensitive data and failing to follow required data encryption protocols.
  • Breach of Fiduciary Duty: The lawsuit claims that Ticketmaster breached its fiduciary duty by not safeguarding customer information properly.
  • Violation of Privacy Laws: Ticketmaster is alleged of violating California’s Consumer Privacy Act and other privacy laws.

Potential Compensation and Settlement

The lawsuit was filed in the U.S. District Court for the Central District of California, seeking at least $5 million in damages for affected users. However, affected Ticketmaster consumers may be eligible for compensation, that could include:

  • Monetary damages to cover financial losses.
  • Credit monitoring services to protect against identity theft.
  • Potential settlement payouts.

Eligibility Criteria

If you were a Ticketmaster user during the breach period and your personal information was compromised, you may be eligible to join the lawsuit. Eligibility criteria include:

  • Having made a purchase on Ticketmaster during the breach period (April 2024).
  • Receiving a notification from Ticketmaster about the data breach.
  • Facing financial losses or identity theft as a result of the data breach.

Ticketmaster Data Breach Class Action Lawsuit Sign up

If you believe you are eligible, follow these steps to join the lawsuit:

  • Gather Documentation: Collect proof of your Ticketmaster transactions (e.g., receipts, emails) during the breach period (April 2024).
  • Visit the Official Lawsuit Website: Must visit the official website or portal for the Ticketmaster data breach class action lawsuit.
  • Submit Your Claim: Fill out the claim form with your personal information and details about how the breach affected you.
  • Stay Updated: Keep an eye on your email for updates about the lawsuit’s progress and any additional steps you need to take.

Note: Be sure to check the official website for the deadline to submit your claim, as missing it could disqualify you from receiving compensation.

Conclusion

The Ticketmaster data breach class action lawsuit highlights the importance of robust cybersecurity measures in protecting consumer data. As legal proceedings unfold, affected individuals are encouraged to stay informed about the class action lawsuit and consider joining if they believe they are impacted. The lawsuit serves as a reminder of the critical need for companies to prioritize data security to prevent such breaches in the future.

  • For further, Visit the “support” or “help” section of Ticketmaster’s official website www.ticketmaster.com
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