You receive what you suspect to be a Vishing Attempt

If you suspect a vishing (voice phishing) attempt, follow these steps to protect yourself:

1. Stay Calm and Don’t Provide Information

• Do not share personal, financial, or sensitive information over the phone.
• Scammers may try to create a sense of urgency—don’t let it pressure you.

2. Verify the Caller

• Politely ask for their name, position, and the organization they represent.
• Tell them you’ll call back using the official contact number listed on their organization’s website or documents you trust.

3. Avoid Clicking or Acting on Their Requests

• Do not follow instructions to press buttons, visit fake links, or download anything.
• If they immediately request payment or personal details, it’s a warning sign.

4. Ask Clarifying Questions

• Genuine representatives should be able to answer detailed questions about their purpose. Scammers often stumble here.

5. Hang Up

• If something feels off, end the call. Legitimate organizations will not pressure you into staying on the line.

6. Report the Incident

• Report the number and details to your phone provider and relevant authorities in your country (e.g., FTC in the U.S., Action Fraud in the U.K.).
• If it’s work-related, inform your IT or security team immediately.

7. Check Your Accounts

• If you share sensitive information, monitor your bank and online accounts for unauthorized activity.
• Consider changing your passwords and enabling two-factor authentication.
  

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